We were recommended to contact Obie by a competing HVAC installer who did not install in Watertown. Beginning with Danilo, our sales consultant, our entire experience with Obie met or exceeded our expectations. We were seeking to install heat pump systems throughout our 110 y.o. house and, understandably, had our concerns about our lack of knowledge, exterior aesthetics, damage during installation, not to mention, cost. From sales to pre-install walkthrough, to the installation crew and post-install operational lessons, the Obie process was smooth, reassuring, and detailed. In addition, Lia from the Obie office guided us through our interaction with MassSave which resulted in crucial financial support. We can’t say enough about all the delightful Obie folks who we came to know so well: Danilo, Magiver, Gustavo, Alan, Elcio, Saulo, and, from the office, Lia and Priscila. And the HVAC systems, 1st floor mini-splits and 2nd floor ducted air handler, have literally changed the way we live in the house. We give Obie the highest praise and a complete recommendation based on our HVAC install!